Frequently Asked Questions | Cube Mobile Imaging Skip to main content

Setup & Delivery

What to expect during planning, delivery, and site prep for your mobile imaging unit.

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Service & Support

Get help with PACS setup, scanner uptime, technical support, or general service inquiries.

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Imaging & Workflow

Learn what to expect from the time you request a unit through site planning, delivery, setup and daily operations.

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Frequently Asked Questions

Delivery timing depends on location and availability, but our team typically has units scanning within 48–72 hours from site readiness.

Yes. We provide detailed pad and power specs upfront and coordinate closely with your facilities team to ensure readiness.

Every Cube rental comes with full-service support, covering the entire trailer and imaging system. This includes 24/7 technical assistance, PACS integration, maintenance coordination, remote diagnostics, and service support for both the scanner and mobile environment.

Absolutely. We offer flexible terms and will work with you to extend your unit’s use if clinical or operational needs change.

Yes. Our mobile units integrate with most hospital or clinic PACS systems — we handle the setup, testing, and training.

Cube offers Siemens and GE MRI, CT, and PET/CT systems — 1.5T, 64-slice, and high-slice systems are standard in our fleet.

Yes. We provide onboarding and workflow training for your team to ensure fast, confident scanning from day one.

We’re on call 24/7 to troubleshoot. If onsite support is needed, we dispatch service techs to minimize downtime.

We’ll coordinate disconnection, pickup, and assist with any data transfer or wrap-up tasks to ensure a smooth transition.

Just reach out via our contact form or call us. We’ll confirm fleet availability, rental terms, and site requirements within 1 business day.

Yes. Our units are fully sanitized, stocked, and tested prior to arrival. Scanning can begin as soon as the unit is connected.

Cube adheres to all mobile imaging regulations and industry standards. We’ll supply documentation as required for compliance.

Still have questions? Let’s talk.

If you didn’t find the answer you were looking for, our team is here to help. Or, if you’re ready to get started, request a customized rental quote in minutes.

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